Business terms

The €495 website includes up to five standard pages, two design directions to choose between and one further direction if neither fits, revisions in more than one round, mobile optimisation, connection to an existing contact or booking route, domain setup, basic search setup, and the first twelve months of hosting with access to the editor. Bespoke booking software, e-commerce, photography, paid advertising, complex integrations and ongoing changes are outside that fixed scope. After the first twelve months, hosting and the editor continue on a monthly fare; without one, the site is handed over and the editor ends with the hosting.

Payment is 50% to start and 50% before launch or handover. Defects in the agreed work reported within 14 days are corrected without charge.

Monthly fares have a three-month minimum after a successful trial, then continue month to month. A trial starts with a short shadow check where no customer messages are sent, followed by 14 live days only after written approval. It does not convert automatically: pricing and setup fees start only when the customer accepts the results and continues.

The customer remains the owner of its domain and third-party accounts. Google Business Profile access is provided to Swift Flows as manager; the customer remains primary owner. Third-party subscriptions are paid by the customer unless the order form says otherwise. Response times are two working days for Bookings, one working day for Website and follow-up, and the same working day for Everything.

A proposal states the exact deliverables, exclusions, price and timing. It is accompanied by the full Dutch general terms and, where personal data is processed, a processor agreement. Questions or complaints can be sent to tom@swift-flows.nl and are acknowledged within one working day.